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Thread: Vault listings disappear when I reboot

  1. #1
    stevembrown Guest

    Default Vault listings disappear when I reboot

    I keep entering listings in the vault, and they disappear when I look for them a day or so later. I think it happens only after a restart. What is the reason?

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.1

  2. #2
    billc Guest

    Default Re: Vault listings disappear when I reboot

    Sounds like your database has gotten corrupt and should be reset. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4.Reboot into the normal mode.

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