I encountered a strange problem with my HP scanjet 5400C and the Precision Scan software after installing the free version of ZoneAlarm. The scanner is connected to my computer using USB. No matter what program I use to scan (paint shop pro, paperport etc.) the result is always the same.After installing ZAmy precisionscan software hangs while scanning. The scan-interface disappears after appr. 15% and the scannerstops responding. To get it all working again I have to reboot my PC. With ZA disabled everythingworks fine.I have spend a few hours looking throug all the options and settings from ZA and searching the Internet but can't find the solution. Updating the scansoftware and ZA does not solve the problem. Can anyone help me please.
Operating System:Windows XP Pro
Product Name:ZoneAlarm (Free)