According to the information in http://www.nohold.net/noHoldCust25/P.../ShutDown.html:<BLOCKQUOTE dir=ltr>"ZoneAlarm is designed to work with ONLY the original Winsock2 file that shipped originally with Windows.
To determine if you have more than one copy, be sure you have your options set toview all files and folders (including System, Hidden, Protected, etc). Search for WSOCK32.DLL (you may need to change search options to search through system folders as well). The original should be located in your SYSTEM or SYSTEM32 folder - you can get file properties by right-clicking on the filename, select Properties, then Version.</BLOCKQUOTE>
What version number should be in the SYSTEM or SYSTEM 32 folder? Should I remove all others from my computer?
When I shutdown the computer, I get a message telling me that Windows is ending the Zone Alarm program. I have trieddeleting the database, as the above article also suggested, but that did not work.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite