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Thread: Crashy Smashy - ZoneAlarm Security Suite 6.5.722.000

  1. #1
    dieselme Guest

    Default Crashy Smashy - ZoneAlarm Security Suite 6.5.722.000



    Copied From Event Viewer:

    The TrueVector Internet Monitor service terminated unexpectedly. It has done this 3 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    what have i done to deserve this! heh, is anyone experiencing the Truevector Crash of Doom, or the "Invalid Path Or Filename" when running certain applications?



    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    bondarm Guest

    Default Re: Crashy Smashy - ZoneAlarm Security Suite 6.5.722.000



    I also upgraded and immediately gotlots of problems, including TrueVector crashes.
    I had to uninstall this version and revert back to the older one. This did fixed the problem with TrueVector; however other problems that began occuring after install of 6.5.722.000 did not go away. For instance my system is now having problems booting up. It takes 10 minutes to get Windows Explorer up. Other strange problem is that the system began complaining on hard drive (there is nothing wrong with it and the problem disappears when I uninstall ZAS.)

  3. #3
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Crashy Smashy - ZoneAlarm Security Suite 6.5.722.000



    Hi,

    If this behavior is new and you've not changed other programs, then I think Zone Alarm is not recognizing your program permissions and you should reset them. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4. Reboot into the normal mode.

    PLEASE keep me posted on your results, Thanks.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













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