I have trial of ZA Pro 6.5 build 722 on 2 PC :
- Win XP SP2 + latest updates.
- Win 2K SP4 + latest updates.
Each times a spy scan occurs, the scan crashes, and then the true vector crashes, and then vsmon crashes.
If I am lucky enough, Windows is able to restart the Services, and it is fine after some Internet interruptions...
Most oftenly, I have a phantom vsmon re-lauched, but ZA is crashed, and all my Internet connections are cut, and it is impossible to restart the service vsmon, through the services manager, even after killing the extra vsmon task, so I must reboot the PC if I want Internet back !!!
NOTE : it hapens sometimes even when there is no spy scan !!!!
My installs :
- AVG Free anti-virus 7.1.394
- MS Win Defender Beta 2 build :
Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1441.0
Signature Version: 1.14.1506.7

The event viewer gives me these infos :

Faulting application vsmon.exe, version 6.5.722.0, faulting module srescan.dll, version 5.0.10.0, fault address 0x00034e25.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 76 73 6d ure vsm
0018: 6f 6e 2e 65 78 65 20 36 on.exe 6
0020: 2e 35 2e 37 32 32 2e 30 .5.722.0
0028: 20 69 6e 20 73 72 65 73 in sres
0030: 63 61 6e 2e 64 6c 6c 20 can.dll
0038: 35 2e 30 2e 31 30 2e 30 5.0.10.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 33 34 et 00034
0050: 65 32 35 e25

The application, D:\WINDOWS\system32\ZoneLabs\vsmon.exe, generated an application error The error occurred on 06/22/2006 @ 17:34:10.913 The exception generated was c0000005 at address 03424E25 (srescan)

Please correct all these faulty bugs and release a good and stable version very soon !!!

As for now, I have decided to restore a previous backup where there was the build 7.1, and there is no pbs, with the same installs !...

Thanks.

Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro
Software Version:6.5

Message Edited by bestofcomputer on 06-22-2006 11:24 PM

Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro
Software Version:6.5