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Thread: ZoneAlarm (not pro) blocks some images

  1. #1
    asegal Guest

    Default ZoneAlarm (not pro) blocks some images

    I am using the free version of ZA and not all images are shown (in Firefox or IE), they all show if I turn ZA off.ZoneAlarm version:6.5.722.000
    TrueVector version:6.5.722.000
    Driver version:6.5.722.000For the Firewall Internet Security I have HIGHFor the Firewall Trusted I have MediumFor one example, the url: see this:

    (There is text in the blue area near the bottom, but no images show up.)

    I have seen help using the PRO version, but is there a fix for the non-pro version?)



    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)
    Software Version:6.5

  2. #2
    billc Guest

    Default Re: ZoneAlarm (not pro) blocks some images

    Try resetting your Zone Alarm database. Sometimes 'Pro' features are enabled without the ability to turn them off. Sounds like that is what happened to you. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4.Reboot into the normal mode.

  3. #3
    asegal Guest

    Default Re: ZoneAlarm (not pro) blocks some images

    That did the trick - thanks very much

    It probably happened when I did a trial of the pro version, and then reverted back to the free version.


  4. #4
    billc Guest

    Default Re: ZoneAlarm (not pro) blocks some images

    Yep Alan, you are exactly right.

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