My former problem since the latest program update is back. I went through the procedure again that SlyFox outlined, and the feature still neither generates the gray message box nor goes to the website to display the message "Your security is up to date." My applications programs are not in the same partition as the OS. This was never a problem before. What could the problem be?

Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)
Software Version:6.5