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Thread: ZoneAlarm Firewall has stopped remembering my Trusted sites

  1. #1
    joder Guest

    Default ZoneAlarm Firewall has stopped remembering my Trusted sites

    Hi, I'm not sure is this is the same problem as the "Forgetting Programmes" problem, but after many years with ZA, it has not forgotten almost all my trusted places, and I have to reenter them each time from the Alert - it's getting a bit tiresome, especially as I naturally asssume I havechanged something by accident and can't find where to change it back - I have just upgraded to 6.5, which doesn't seem to have fixed it...sorry if this is a daft question...

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)
    Software Version:6.5

  2. #2
    billc Guest

    Default Re: ZoneAlarm Firewall has stopped remembering my Trusted sites

    Are you referring to sites you've placed in the Trusted Zone of your Firewall > Zones panel? If so, then likely your database has gotten corrupt and should be reset. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4.Reboot into the normal mode.

  3. #3
    joder Guest

    Default Re: ZoneAlarm Firewall has stopped remembering my Trusted sites

    Thank you very much Bill - seems to have worked so far. All the best J

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