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Thread: Periodically can't access the internet with Zone Alarm running

  1. #1
    doowopper Guest

    Default Periodically can't access the internet with Zone Alarm running

    I am using the free version of Zone Alarm (latest version)in a Windows XP Profesisonal PC. When Zone Alarm is in my systray, I often have trouble accessing the internet and sending and receiving email - this problem happens once or twice a day. As soon as I close down Zone Alarm from my systray, I have no prblem accessing the internet and sending and receiving email and the problem does not reoccur. (Perhaps it is relevant to mention that I also have a router, so I can access the internet from a notebook.)
    Waht could be causing this problem and how do I correct it?
    Thanks.
    Richard

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)
    Software Version:6.5

  2. #2
    ad_hock Guest

    Default Re: Periodically can't access the internet with Zone Alarm running

    Try adding the ip's of the DHCP and DNS servers to the trusted zone of ZA.Follow this link http://forum.zonelabs.org/zonelabs/b...d=23056#M23056
    I f after that you still have problems in firewall main internet security zone,click custom and in the new window check 'allow outgoing DHCP/DNS'.
    Best regards

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