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Thread: Free Zone Alarm conflicts with Norton AV 2006

  1. #1
    sousamjh Guest

    Default Free Zone Alarm conflicts with Norton AV 2006

    Help! I've used the free version of Zone Alarm for several years and just recently upgraded to the 2006 version of Norton Anti-Virus. Now, I cannot access Internet Explorer at all unless I disable Zone Alarm and I really don't like doing that. Can anyone help me figure out what to do here? I'm running Windows XP. Hope that's enough enough information.Mike

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Oct 2005
    Location
    New York
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    Default Re: Free Zone Alarm conflicts with Norton AV 2006

    I believe NAV 2006 has a similar firewall feature called Internet Worm Protection which you should disable.

  3. #3
    sousamjh Guest

    Default Re: Free Zone Alarm conflicts with Norton AV 2006

    Thank you. Now, how do I do that? Please forgive me as I'm not a computer specialist.Mike

  4. #4
    Join Date
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    Location
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    Default Re: Free Zone Alarm conflicts with Norton AV 2006

    Mike, once NAV 2006 is opened on your desktop, click the status tab under Norton antivirus and then you will see a list of components and one of them is labeled Internet Worm Protection. Click the underlined link and then turn it off to avoid potential conflicts with ZA and NAV 2006. Please let me know if that works.

  5. #5
    sousamjh Guest

    Default Re: Free Zone Alarm conflicts with Norton AV 2006

    I clicked on the Norton icon on the bottom of the screen and then clicked on the "status and settings" tab in the Norton internet Security window. There is no "Internet Worm Protection" listed at all. This is a real mystery!Mike

  6. #6
    Join Date
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    Default Re: Free Zone Alarm conflicts with Norton AV 2006

    Mike, can you please tell me what components are listed under the status tab?

  7. #7
    sousamjh Guest

    Default Re: Free Zone Alarm conflicts with Norton AV 2006

    When I click on the status tab, this is what is listed:Security "on"Outbreak alert "on"Personal firewall "on"Intrusion protection "on"Norton Anti-Virus "on"Security inspector "ready"Privacy controls"on"I hope this is of some help. Thanks for your patience with me.Mike

  8. #8
    Join Date
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    Location
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    Default Re: Free Zone Alarm conflicts with Norton AV 2006

    I believe you are running Norton Internet Security (which has a personal firewall)and not Norton AV 2006 and that is where your conflicts are.

  9. #9
    sousamjh Guest

    Default Re: Free Zone Alarm conflicts with Norton AV 2006

    You're correct. I do have the Internet Security Suite. I wish now that I'd never gotten it. I honestly thought I was subscribing only to Norton Antivirus. Thanks for your help. Mike

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