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Thread: Freezing at Windows startup

  1. #1
    vampmon Guest

    Default Freezing at Windows startup

    Using the *free* version of ZoneAlarm does not cause this issue.

    When using ZoneAlarm Pro or With AntiVirus, just after the XP welcome screen, the computer will freeze and the screen will go black for about 20 seconds, then windows will continue loading and load up the desktop.

    As i said this does not happen with any version of the FREE ZoneAlarm (6.5.737.00 or below) but has happened with 6.5.722.000 and 6.5.737.000 of ZA Pro and ZA With AntiVieus.

    How does the problem fix, i don't want to downgrade to ZA Free and i don't want to disable ZA Pro at startup, then load it manual.

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Pro
    Software Version:6.5

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Freezing at Windows startup

    Hi

    So is there only one install that has been done on the fresh install of XP or were there several installs of the ZA of different versions on the fresh XP. As per your other post below?

    Oldsod
    Best regards.
    oldsod

  3. #3
    vampmon Guest

    Default Re: Freezing at Windows startup

    On this fresh install i only installed ZA Pro to see if it was ZA or not, and it still causes the black screen problem.

  4. #4
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Freezing at Windows startup

    Okay now I got a clearer picture. See your other posting below for my reply, please.

    Oldsod

    BTW The hardware itself is okay?

    Message Edited by Oldsod on 09-11-2006 07:52 AM
    Best regards.
    oldsod

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