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Thread: ZoneAlarm Permanently locks after inactivity on new PC

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  1. #1
    dex Guest

    Default ZoneAlarm Permanently locks after inactivity on new PC



    I have 4 PC s behind a router.
    They all have the latest ZoneAlarm 737_000.
    The 3 older PC s work fine.
    The newest PC has ZA setup exactly the same and when it boots, ZA works OK for however long I m active on the internet.
    However, After a few minutes of net inactivity, it acts as if the lock is set but the lock is off.
    If I then shutdown ZA I have internet access.
    If I start ZA again no access.
    To get ZA working I have to reboot and start accessing the internet immediately and continuously.





    As I said, I have no problem with the other 3 older PC s set up exactly the same.
    The new PC is an E6300 and Asus P5B-Deluxe WiFi and I suspect a compatibility issue with the Marvel Yukon LAN chip on the Asus board.
    Is anyone else having this problem?

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)

  2. #2
    ad_hock Guest

    Default Re: ZoneAlarm Permanently locks after inactivity on new PC

    Hi DEXTry adding the ip's of the DHCP (probably you router internal ip and gateway if you have DHCP enabled in the router),and DNS servers to the trusted zone of ZA (trusted zone at medium). Click HERE to se how.Best regards

  3. #3
    dex Guest

    Default Re: ZoneAlarm Permanently locks after inactivity on new PC

    Thank you Ad-Hock.
    You're advice was right on.
    Adding the DNS address turned the trick.
    I won't ask why my other PC's don't need it.

  4. #4
    ad_hock Guest

    Default Re: ZoneAlarm Permanently locks after inactivity on new PC

    You're welcomeBest regards

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