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Thread: VSMon causing exception

  1. #1
    overloader Guest

    Default VSMon causing exception

    Hello,

    I am having an issue with ZA Security Suite v6.5.737.000. Vsmon.exe (/True Vector/ service) crashes quite often whenever I have my torrent client running (uTorrent.) Somehow an exception occurs and a CLR dialog box (how surprised I was to learn ZA contains .NET code!) pops up informing me of so and asking if I want to debug it on Visual Studio.

    What I would like to know is if this is a known issue and, thus, can be solved or otherwise what steps can I take in order to try and sort this out.

    I'd appreciate any input on this matter.

    Thank you.

    Operating System:
    Windows XP Pro
    Product Name:
    ZoneAlarm Internet Security Suite
    Software Version:
    6.5

    Message Edited by Overloader on 11-03-200605:38 PM

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2

    Default Re: VSMon causing exception

    This may be an issue , your the third person that I know of reporting ZA crashing while using P2P.
    Could you please contact tech support and report this problem? Please let us know if you find a solution, thanks and good luck.


    TECH SUPPORT

  3. #3
    ric_broadhurst Guest

    Default Re: VSMon causing exception

    Since updating to 6.5, I have the same problem when using uTorrent 1.6 (build 474).

    Info from MSInfo (locale is miss-reported - actually set to UK):

    System Information report written at: 05/01/2007 09:12:07
    [System Summary]

    Item Value
    OS Name Microsoft Windows 2000 Professional
    Version 5.0.2195 Service Pack 4 Build 2195
    OS Manufacturer Microsoft Corporation
    System Name RIC
    System Manufacturer AOPEN_
    System Model AWRDACPI
    System Type X86-based PC
    Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~1837 Mhz
    BIOS Version Phoenix - AwardBIOS v6.00PG
    Windows Directory C:\WINNT
    System Directory C:\WINNT\system32
    Boot Device \Device\Harddisk0\Partition1
    Locale United States
    User Name **********
    Time Zone GMT Standard Time
    Total Physical Memory 1,048,048 KB
    Available Physical Memory 654,544 KB
    Total Virtual Memory 3,043,320 KB
    Available Virtual Memory 2,339,696 KB
    Page File Space 1,995,272 KB
    Page File C:\pagefile.sys

  4. #4
    jcigala Guest

    Default Re: VSMon causing exception

    I'm having a similar problem using uTorrent. After some time, the vsmon.exe process crashes and then it appears two error messages that read as follows:
    first message:vsmon.exe - error de aplicaci nLa instrucci n
    en "0x7c911010" hace referencia a la memoria en "0x02bdc314". La memoria no se puede "read"
    second message:vsmon.exe - error de aplicaci nLa instrucci n
    en "0x7c9110f3" hace referencia a la memoria en "0x02bdc308". La memoria no se puede "written"
    After clicking "OK" on both windows, the za trash icon changes to a cross. Then, I have to shutdown za and restart it.
    I have noticed that since the last upgrade of za with the latest version, my pc takes a lot o time to login to windows and the process vsmon.exe uses 100% of cpu for some minutes.
    Does anyone knows if there is a fix for this 2 problems?
    The ZA version I'm using is 7.0.362.000 (spanish version)


    Message Edited by jcigala on 11-22-2007 11:13 AM

    Message Edited by jcigala on 11-22-2007 11:14 AM

    Message Edited by jcigala on 11-22-2007 11:29 AM

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