I have v 6.5.737.
  1. In the last few days I have been tracking slow program reaction times
    since installing ZA some weeks ago. From observations, svchost.exe in Sytems is the culprit.
    This problem manifests itself soon after I connect to the i/net but without attempting to use a utility.
    CPU usage reaches 100% for more than 2.5 minutes.
    Any attempt to use Excel or Outlook during this time is met with half drawn dialogs or very slow reactions to key presses.
  2. I have seen the advice re mailSafe and Anti- Virus mail checker being on at the same time but I am not sure this has anything to do with the problem as it arises before attempting to access mail from Outlook.
    And from my newbies' understanding, that affects vsmon (???)

    and that seems to be ok in terms of non persistent cpu usage.
    In any case the advice is incomplete in how should ZA should be configured - which should be disabled in the event of an issue, MailSafe or anti-Virus mail check?

I would be grateful if anyone can throw some light on these 2

Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite
Software Version:6.5