I have v 6.5.737.
  1. In the last few days I have been tracking slow program reaction times
    since installing ZA some weeks ago. From observations, svchost.exe in Sytems is the culprit.
    This problem manifests itself soon after I connect to the i/net but without attempting to use a utility.
    CPU usage reaches 100% for more than 2.5 minutes.
    Any attempt to use Excel or Outlook during this time is met with half drawn dialogs or very slow reactions to key presses.
  2. I have seen the advice re mailSafe and Anti- Virus mail checker being on at the same time but I am not sure this has anything to do with the problem as it arises before attempting to access mail from Outlook.
    And from my newbies' understanding, that affects vsmon (???)
    -

    and that seems to be ok in terms of non persistent cpu usage.
    In any case the advice is incomplete in how should ZA should be configured - which should be disabled in the event of an issue, MailSafe or anti-Virus mail check?

I would be grateful if anyone can throw some light on these 2
issues
please?



Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite
Software Version:6.5