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Thread: zlclient.exe erro when restarting windows?

  1. #1
    nicknicknick Guest

    Default zlclient.exe erro when restarting windows?

    Whenever I try and restart or shutdown my pc I got a brief dialog box that zlclient.exe isn't responding but before I can blink it does away and windows restarts/shutsdown fine. I'm using ZASS version 6.5.737.000with win xp home. The warning only stays up for a fraction of a second before it closes but it's very annoying. Is something wrong? I tried several ways to fix it included a new install of windows but the problems keep occuring.

  2. #2
    popcorn_avenger Guest

    Default Re: zlclient.exe erro when restarting windows?

    I have the exact same issue, zlclient often zombies when I try to shutdown or restart, requiring me to End Task it.
    I'm using ZoneAlarm Pro (licensed)

    In addition:

    1. ZA intermittedly locks up when I try to access it, most often just after the OS has booted. The ZA window opens but is blank and never refreshes, and I can't kill it via the taskmanager. I almost had to move back to a Restore Point, because subsequent reboots brought the window open once more, and it kept experiencing this error. Fortuntately on boot #4 the Zonealarm window finally worked.

    2. ZA seems to have problems when I'm running a stock Windows screensaver. Warnings can be dealt with, but a ZoneAlarm button on the taskbar refuses to go away, can't be rightclick-closed.

    3. I'm experiencing the system slowdown noted in another thread. The entire OS boots MUCH slower.

    Message Edited by Popcorn_Avenger on 01-06-200703:09 PM

  3. #3
    nicknicknick Guest

    Default Re: zlclient.exe erro when restarting windows?

    Anyone have any idea what's going on or how to fix it?

  4. #4
    Join Date
    Dec 2002
    Location
    Mikado Michigan
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    2,596

    Default Re: zlclient.exe erro when restarting windows?

    Try going into the windows XP event viewer and see if there is something hanging during shutdown. If something else hangs, then ZA will hang, as will everything else that is trying to shutdown.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


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  5. #5
    nicknicknick Guest

    Default Re: zlclient.exe erro when restarting windows?

    I contacted Zonelabs technical support via email and they got back to me that they are aware of the problem but there is no fix at this time

  6. #6
    nicknicknick Guest

    Default Re: zlclient.exe erro when restarting windows?

    anyone know if this bug will be fixed with 7.0?

  7. #7
    nicknicknick Guest

    Default Re: zlclient.exe erro when restarting windows?

    anyone?

  8. #8
    diskdoc Guest

    Default Re: zlclient.exe erro when restarting windows?

    I am also experiencing this problem with version 7.0.462

  9. #9
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: zlclient.exe erro when restarting windows?

    Hi!
    if you see the dialog box for a couple of seconds when shutting down or restarting windows than its normal and by design.
    ZA for security reasons need to be the last service to shutdown to ensure no malware can infiltrate during restart or shutdown of the system.

    Hope this helps

    Cheers,
    fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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