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Thread: Problem with Logitech mouse

  1. #1
    betty Guest

    Default Problem with Logitech mouse

    I have had to uninstall two versions of ZoneAlarm Pro because they made my Logitech mouse very jumpy.
    The versions were 6.5.722.000 and 6.5.737.000.
    I am now back to using 6.1.744.001.
    Reinstalling the mouse software was no help.
    Has anyone else had mouse trouble with these two versions?



    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Pro
    Software Version:6.5

  2. #2

    Default Re: Problem with Logitech mouse

    My Logitech MX-518 works fine with 6.1.744.001 too (and 6.0.667.000), but I've never installed any 6.5.XXX.XXX version.Contact ZA support and see if they have an idea why. 6.5 introduced a whole bunch of new features - one may have affected the mouse driver.

  3. #3
    jpete Guest

    Default Re: Problem with Logitech mouse

    I'm running ZA 6.5.737.000 and a Logitech G5 laser mouse with no problems what-so-ever.

  4. #4
    betty Guest

    Default Re: Problem with Logitech mouse

    I should mention that the mouse problem especially showed up when I used an old Hoyle solitaire game.
    It was almost impossible to play the game because the mouse was jumping all over and a lot of the time not responding to mouse clicks.

    Going back to version 6.1.744.001 solved the problem.
    Very strange.



  5. #5
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Problem with Logitech mouse

    Is there any newer software for the mouse? Also try giving the mouse and the game super trust levels in ZA
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

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    Senior of the Howard Families

  6. #6
    betty Guest

    Default Re: Problem with Logitech mouse

    No, there is no new software for the mouse.
    I have no idea how to give the game super trust levels.



    It's an old DOS game if that makes a difference.

  7. #7
    bphaere Guest

    Default Re: Problem with Logitech mouse

    Hi Betty. I'm not a guru, just a user. I was having problems like yours a couple of years ago. I thought it was either ZA or maybe a bug in my system. I noticed the "feet" on my mouse had worn down, so before I trashed my system, I bought a new mouse just for the heck of it. It worked! I immediately threw away the old mouse which had only lasted two years. I haven't had a problem since.

  8. #8
    betty Guest

    Default Re: Problem with Logitech mouse

    Hmmm, I suppose it's possible that I need a new mouse.
    I've probably had this one for a couple of years.
    It just seems so strange though that it works just fine as long as I don't use one of the
    newer versions of ZAP.
    I'll have to try a new
    mouse and see what happens.

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