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Thread: ZoneAlarm Pro Locks up....

  1. #1
    bugmenot Guest

    Default ZoneAlarm Pro Locks up....

    i am having some difficulty with ZoneAlarm Pro

    1) when i close my laptop and goes into hibernation, if i dont use the computer for a while i cant connect to the internet without disabling ZoneAlarm
    a) same goes with AIM or anything else that needs internet access

    Automatic internet lock is NOT on.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Pro

  2. #2
    Guest

    Default Re: ZoneAlarm Pro Locks up....

    place the DNS & DHCP servers into the za trusted zone,see if that aleviates the problem,if not repost.

  3. #3
    bugmenot Guest

    Default Re: ZoneAlarm Pro Locks up....

    how do i do i do that?

  4. #4
    gerard_konijn Guest

    Default Re: ZoneAlarm Pro Locks up....

    Add your DHCP Server Addressinto the Trusted Zone.Press start, go to run..., type command and press enter.
    Once you get a command prompt (Black MS DOS style screen) type in "ipconfig /all" minus the quotes, and then hit enter. Now you can see your DHCP Server Address.

    Open ZoneAlarm at your taskbar.Go to Firewall Zones and hit Add. Scroll down to IP Address and type in the box your DHCPAddress. Description DHCP Server.Make sure the Zone is set to Trusted. Clickok and then apply. Do the same with the DNS Server.
    Best regards/Vriendelijke groeten. Gerard Konijn. Tilburg. The Netherlands.

  5. #5
    bugmenot Guest

    Default Re: ZoneAlarm Pro Locks up....

    Still doesnt work :-S

  6. #6
    bugmenot Guest

    Default Re: ZoneAlarm Pro Locks up....

    just bumping

  7. #7
    Guest

    Default Re: ZoneAlarm Pro Locks up....

    Have you tried giving Generic Hosy process server rights in your trusted zone?If by any chance you have tried everything already mentioned,try reinstalling ZA choosing a clean install and then reconfigure the firewall,if it then still happens contact Tech Support and see what resolution they have for this problem.

  8. #8
    bugmenot Guest

    Default Re: ZoneAlarm Pro Locks up....

    I have tried everything that has been mentioned, yes.

    how do i add my generic hosts to the trusted zone?

  9. #9
    Guest

    Default Re: ZoneAlarm Pro Locks up....

    Bug,under the Program Control tab scroll down and look for GHP and give it a green checkmark in the trusted zone.

  10. #10
    bugmenot Guest

    Default Re: ZoneAlarm Pro Locks up....

    It already had green checks all accross

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