I'm having two major problems with ZA Internet Security 7, purchased a few days ago.
1) 50% or more web sites, namely major sites like MSNBC.com and CNN.com to name a few, will not load in Firefox but WILL load in IE. However, w/o ZA installed, all sites are accessible via Firefox. CNN will not load at all, while MSNBC.com will let me onto the home page without issue...but when I click on any link for a new story, the page starts to load and simply seems to freeze. The page is showing "loading", so I suppose it's not actually freezing, but nothing is coming in except for the page title. This is pretty much the story on all sites with which I'm having this problem -- title is loaded in the title bar but that's it. Most of the sites stop while the progress bar says "Transferring data from ******" (MSNBC news story pages hang at "Transferring data from msnbcom.112.2o7.net" while CNN.com main page hangs at "Transferring data from i.a.cnn.net" for two main examples)
I've tried adding MSNBC.com, CNN.com, 2o7.net, cnn.net, and every other URL/domain that seems to be hanging up the problem pages to Privacy --> Site List, but this has done no good.
2) Since I installed ZA, my ATI Catalyst Media Center & TV Card simply won't work. Upon opening the Media Center and going to any subcategory, I get a service crash -- "CLCapSvc Module has encountered a problem and needs to close." What on Earth would ZA have to do with my TV Tuner card?
Upon uninstalling ZA completely, all of the above issues go away. The tuner card works without any issue and all sites are again accessible in Firefox.
Help! A man needs his TV recordings... And, if it's a choice between using IE and getting a refund on my Zone Alarm purchase, I'm getting a refund. Can't stand IE...
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite