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Thread: Sidebar.exe issue with ZoneAlarm Free

  1. #1
    dexcaliber Guest

    Default Sidebar.exe issue with ZoneAlarm Free

    Hey,

    Ok, for some reason ZoneAlarmFree keeps asking me to allow my sidebar to have access to the internet
    I check the box for it to remember and it does, but it keeps adding a new instance in the program list.

    Example,

    If I reboot my comp 10x's, I get 10 instances of approving the access, and therefore get 10 instances of sidebar.exe in the program listing.

    Now I have gone through this forum, and have seen a couple, that were similar, and did everything that was explained to the person who originally posted, but still I have the same problem.

    dExcaliber

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)
    Software Version:7.0

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Sidebar.exe issue with ZoneAlarm Free

    Hi,

    Welcome to the Forum!

    Try resetting your database and see if that will fix it. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode.
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4. Reboot into the normal mode.

    PLEASE keep me posted on your results, THANKS.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. dexcaliber Guest

    Default Re: Sidebar.exe issue with ZoneAlarm Free

    Been there, done that

  4. #4
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Sidebar.exe issue with ZoneAlarm Free

    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  5. dexcaliber Guest

    Default Re: Sidebar.exe issue with ZoneAlarm Free

    I have done that too, I have tried everything that would be common sense, and I'm still having no luck.
    This is the only program that does this. Everything else holds its own within the ZoneAlarm Client.
    Coming here was a last resort, due to me being all out of solutions.
    At first, I thought that sidebar.exe was opening up on random ports, but that wouldn't make sense.

  6. #6

    Default Re: Sidebar.exe issue with ZoneAlarm Free

    Tried putting ZA OS firewall in "Learning mode"?

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