My parents live about 1,500 miles from me so I have to occasionally help them with keeping their computer up to date remotely.
I use VLC to do it but when I try to click on items within ZoneAlarm to change their configuration, it doesn't work.
In other words, I can't modify anything on their computer with regards to zonealarm.
Everything else works however.
Is this by design or a glitch?

Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite
Software Version:7.0