I don't know if the symptoms are related, or show separate problems. I recently did clean reinstall (January 2007) of Windows XP and reinstalled my applications. XP has SP-2 and all critical updates
1. The Junk button in the ZASS toolbar in Outlook does not work. When I select an email and then click the button, Outlook crashes. The crash is bad enough that restarting Outlook does not work. I have to restart Windows.
2. Another time, I got message: Access violation at address 00433ACA in module SMSystemAnalyzer.exe. Read of address 63396131. A following message: Microsoft Visual C++ Runtime Library. Runtime error! Program c:\WINDOWS\system32\ZoneLabs\vsmon.exe. After this, the ZASS icon in the system tray changed to a yellow X on a red background. I right-clicked on that icon to bring up ZASS window. It was frozen on antivirus & antispyware, would not go to Overview. Then I got message The True Vector Internet Monitor has shut down. Do you wish to restart it? I clicked YES. This message kept reappearing in cascading windows. Windows froze and Start:Turn Off Computer would not work. I had to power down and then start over.
Does ZASS 7.0 fix this problem?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite