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Thread: Can t download attachments

  1. #1
    marimar Guest

    Default Can t download attachments

    I hope that some kind person will be able to help me.
    I have Zone Alarm Security Suite version 7.0.302.00 which I downloaded a few weeks ago. Since I have downloaded this version, I can now not open attachments in my email. I have tried to open these attachments with another Email service & the same thing happens.
    To explain, when I receive an email with a PDF attachment, I click on Download ttachment & a box comes up with error message HTTP 403 & won
    t let me see the attachment. I get this same message when I try to download the Zone Alarm updates.
    I have turned off the Inbound Mailsafe protection & it makes no difference.
    Does anybody know how i can fix this please.
    Thanking you in advance

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    c_red Guest

    Default Re: Can t download attachments

    I have almost the same problem, but i use to be able to download attachments before when i installed 7.0, but now i can't even get the thumb nails or the attatchments. I'm emailing support after i post this . Hope you can resolve your issue.

  3. #3
    marimar Guest

    Default Re: Can t download attachments

    Thank you for replying.
    Please let me know how you get on as I really want to sort this problem out as it is driving me crazy!!!
    Kind regards.

  4. #4
    sjoeii Guest

    Default Re: Can t download attachments


    Please upgrade to the latest version .337
    Your problems will probably be solved

  5. #5
    pandrus Guest

    Default Re: Can t download attachments

    i was one of the folks who upgraded to 7.0.337 when my current ZA told me to.
    today i tried to download some forms from the calif DMV and all i get is HTTP 403 errors.
    i never had this problem until today so i assume from the posts of others that the default settings of .337 stop us from doing this most common task.
    so how do
    i use the internet to download forms with .337?

    i found this response in a separate category and it solved my problem with downloading .pdf files.

    Message Edited by pandrus on 03-27-200701:26 PM

  6. #6
    marimar Guest

    Default Re: Can t download attachments

    You are a true star, I have switched off Mobile Code Control & I can now open attachmets I am so please, thank you, you have been an Angel sent from ZA

  7. #7
    pandrus Guest

    Default Re: Can t download attachments

    glad i was able to help you.
    i just got lucky when i found the post with our solution.
    i have been busy adding web sites and fixing the mobile code settings and slowly getting things back to the way i need them.

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