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Thread: ZoneAlarm locks my computer

  1. #1
    zeno Guest

    Default ZoneAlarm locks my computer

    Every once in a while I'll find that ZoneAlarm has locked my computer up. I'll go to sleep (leaving my computer on) and wake up to find that any program that tried to open (that SHOULD be opening) doesn't. When I find this happening, ZoneAlarm has a popup asking if Trillian should be allowed access to connect to the internet (even though Trillian has been connected fine for days). If I try to open anything while this is happening, this is the error I get:

    ---------------------------
    C:\Program Files\Mozilla Firefox\firefox.exe
    ---------------------------
    Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.
    ---------------------------
    OK
    ---------------------------

    The problem is that I have a sound file run at a certain time to wake me up. But it fails to run due to this. How can I fix this?

    Operating System:
    Windows XP Home Edition
    Product Name:
    ZoneAlarm Pro
    Software Version:
    6.5

    Message Edited by Zeno on 04-08-200711:05 AM

  2. #2
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,591

    Default Re: ZoneAlarm locks my computer

    Look at your logs and see if you had a large amount of traffic coming in to your machine. If so this can cause ZA to lock your connection for a period of time.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  3. #3
    zeno Guest

    Default Re: ZoneAlarm locks my computer

    I had nearly no traffic. This happened again last night, and it really needs to stop now.

  4. #4
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,591

    Default Re: ZoneAlarm locks my computer

    Do you have the OS firewall turned on? Are you still in learning mode?
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  5. #5
    zeno Guest

    Default Re: ZoneAlarm locks my computer

    The Windows Firewall is not on. The only firewall on is ZA's.

  6. #6
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,591

    Default Re: ZoneAlarm locks my computer

    In ZA there are two firewalls. The one everyone knows about, and the OS Firewall (keeps your OS from doing bad things). Open ZA and then go to the program control tab, the program control area, and click thecustom button, then the OS Firewall tab. Is the box checked or unchecked?
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

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