I had ZoneAlarm Pro 6.5.
A message board I'm part of created a new site with a lot of emoticons.
The site is a simple machine forum site.
I could not see the emoticons.
I upgraded to ZoneAlarm Pro 7.0 with no difference.
It turned out that the reason was that ZoneAlarm was blocking what it calls a "spyware" site (and I don't know whether it is or isn't that) called hypermart.net.
I allowed that site and can now see the emoticons.
I'm checking with the forum admin to see what that site is.
From my reading here today I only saw people with the MSN Messenger emoticon problem.
But if there is anyone who has an emoticon problem other than that, a blocked site listed under Spyware could possibly be the reason.
It was for me, anyway.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro