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Thread: ZA Security Suite is making my connection SLOW

  1. #1
    mkctln Guest

    Default ZA Security Suite is making my connection SLOW


    I purchased ZA Security Suite this morning because I was having a lot of problems with pop-up ads, and thankfully they're gone now, but my Internet performance is terrible now. I had the freeware previously and this was not an issue. I have a very high-speed connection, but it now takes up to two minutes to open a simple URL, and interactive programs simply do not load at all. What might be the possible causes of this problem? I apologize if this is covered in a FAQ page somewhere but the tech support pages were taking too long for my computer to load and I gave up.

    Thanks for your help!

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    naivemelody Guest

    Default Re: ZA Security Suite is making my connection SLOW

    The change from ZA Free to ZA Suite is a big step; you are given a whole lot more "fine tuning control" over your pc, your pc security, privacy and performance. See -
    . and other additional "Helpful Hints
    & Links" in the top portion of the main board. Some of those "interactive programs" you have mentioned being denied or problem accessing - you will have to set up server allowances and other settings for them - probably the best thing for you to do is - read thru the User Guide - open ZA > see top right for "
    ? Help
    &quot; - thorough reading of &quot;Privacy Protection&quot; , 'Appendix C: Troubleshooting', all the other chapters, it has the common settings and customizations plus explanations. If you would like additional help/guidance - please list your pc security set-up; as some of these other security software can really affect ZA and the pc, include browser used. And specifically which programs are not loading properly - list.<hr>13. When should I give a program &quot;server rights&quot; and when should I deny a program server rights?

    You may receive some alerts asking you if a certain program should act as a server and be given &quot;server rights&quot;. We recommend that you not give any program server rights unless one of the following is true for you:<ul>[*]You are hosting a Web site on your computer[*]You are sharing files with another person(s)[*]You are playing games that require point-to-point connections with other players across the Internet[/list]

    If any of these situations apply to you, then you should give programs for the activity server rights. If none of the above examples applies to you, it is not recommended that you allow any program to have server rights. Allowing a program to have server rights means that an outside connection can access your computer through that program.

    At any time in the future, you can always change the setting of the program to give it &quot;server rights&quot; by going to Program Control (left-hand column) &gt; select the Programs tab &gt; highlight the program you wish to give &quot;server rights&quot; &gt; click on the &quot;X&quot; under &quot;Server&quot; and click &quot;Allow&quot; in the little box that pops up.<hr>Specifically - some of the programs that may need server rights are: some Instant Messaging
    services like 'Skype' , Messenger Live 8.1,Voice-over-Internet, etc. / on-line gaming - XBox live, Playstaion 2-3, RPG PC games, etc.
    / if you listen to or view certain
    -streaming audio/and or video programs - like listening to PC radio(AOL,Napster,etc.) Real Player, QuickTime ,Windows Media Player to listen to music or download and watch video / some Chat rooms / Web meeting...

    One of the great things about ZoneAlarm firewalls, is the precise program control - that a user has - For instance if you play on-line video games - you have those programs with server rights - but when your not playing - you can reduce privileges- RED X server rights, and internet access - which stops any attempts by hackers to get in thru those programs that had previously been granted server rights=easy access.<hr>NaiveMelody NYC 5-7-07 - Eminence Front - The Who

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