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Thread: Uninstall 7 and go back to 6.5

  1. #1
    valenti Guest

    Default Uninstall 7 and go back to 6.5

    Have been using ZA since it was first made available and NEVER had a crash or CPU usage issues until upgrading from 6.5 to 7. Now it crashes regularly and my reboots take forever.

    How can I "downgrade" back to my prior version (I saved it) without uninstalling 7.0? The 6.5 installer won't run with ZA installed (even if it's not running.) I'd prefer not to lose all of my settings if I don't have to.

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)
    Software Version:7.0

  2. #2
    Join Date
    Oct 2005
    New York

    Default Re: Uninstall 7 and go back to 6.5

    You can backup and restore your personalized settings once you have uninstalled and reinstalled the software by clicking the 'Preferences' box on the 'Overview' tab and selecting 'Backup' prior to uninstalling and then 'Restore' after reinstalling. Here are instructions to follow to uninstall.

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  3. #3
    valenti Guest

    Default Re: Uninstall 7 and go back to 6.5

    Thanks. I'll give it a try and see what happens.

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