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Thread: ZoneAlarm and CSE HTML Validator

  1. #1
    albert_wiersch Guest

    Default ZoneAlarm and CSE HTML Validator

    I'm a software developer and several users appear to be having problems running my application (CSE HTML Validator). The problem seems to have turned out to be ZoneAlarm.

    See this thread:
    http://www.htmlvalidator.com/CSEForu...opic.php?t=310

    That's not the only user. I've received reports from others and who knows how many people think my application doesn't work when it's ZoneAlarm's fault.

    Why is ZoneAlarm causing problems with CSE HTML Validator? I'm recommending my users get something that doesn't cause unnecessary problems.

    I hope this can be addressed and fixed and would be happy to work with a ZoneAlarm technician to fix the problem.

  2. #2

    Default Re: ZoneAlarm and CSE HTML Validator

    Could you please contact tech support?
    http://www.zonealarm.com/store/conte...ch_support.jsp

  3. #3
    albert_wiersch Guest

    Default Re: ZoneAlarm and CSE HTML Validator

    Thanks. Will do.

  4. #4
    albert_wiersch Guest

    Default Re: ZoneAlarm and CSE HTML Validator

    OK, I've sent the link to this message to ZoneAlarm support.

    I wanted to add this info. A user of CSE HTML Validator is reporting problems with CSE HTML Validator v8.03+ and ZoneAlarm. Here is the user's ZoneAlarm version information:

    ZoneAlarm Pro 7.0.337.000
    TrueVector security engine version 7.0.337.000
    Driver version 7.0.337.000
    Anti-spyware engine version 5.0.162.0, DAT file version 01.200705.1645

    Message Edited by Albert_Wiersch on 05-25-200709:31 AM

  5. #5
    metricman Guest

    Default Re: ZoneAlarm and CSE HTML Validator

    Has anybody solved this yet?
    Just installed cse80 standard
    today and it won't run when ZoneAlarm is running. Even manually added to allowed plogram list.

    Nothing in log.

    CSE HTML Validator Lite worked though.

  6. #6
    britneyluvr Guest

    Default Re: ZoneAlarm and CSE HTML Validator

    Is there a demo or trial version of cse80 we can test with?

  7. #7
    albert_wiersch Guest

    Default Re: ZoneAlarm and CSE HTML Validator

    Yes, you can download a trial version here:
    http://www.htmlvalidator.com/htmldownload2.html

  8. #8
    britneyluvr Guest

    Default Re: ZoneAlarm and CSE HTML Validator

    Hmm, nice little program.I had no problem using it on a local file, HTML. Is there a step by step way to reproduce your issue?

  9. #9
    albert_wiersch Guest

    Default Re: ZoneAlarm and CSE HTML Validator

    Perhaps metricman can help. I do not have ZoneAlarm.

  10. #10
    metricman Guest

    Default Re: ZoneAlarm and CSE HTML Validator

    Did a little sleuthing.

    I happened to try to start CSE80
    right after re-starting ZA and
    CSE tried to send an error report, but Outlook stopped it and the YES button was greyed out. Process died.

    I did find the files that were generated by CSE though: cse80.elf, Bugreport.zip, Screenshot.png and the DrWatson.log.

    Will send them to any email address
    for you 2 folks.

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