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Thread: Does ZA automatically restart your computer?

  1. #1
    jimmck Guest

    Default Does ZA automatically restart your computer?

    For several months now,
    occasionally
    my computer will reboot automatically sometime during the evening or early morning.
    ZA is the only program that does automatic updates to my system.
    Since I don't have any other
    software updates scheduled to occur automatically that might reboot my system, I've been puzzled as to why this is happening.
    This morning I checked some Photoshop work in process
    before going to coffee. When I returned 2 hours later, the machine had been rebooted. So now I'm wondering if ZA is booting the machine after certain types of updates.
    If it does, how can I turn this off or
    control when the reboot occurs. This is causing loss of work.
    Thanks,
    Jim

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    shieber Guest

    Default Re: Does ZA automatically restart your computer?

    Possibly a blue screen error is being generated, which could be due to ZA, and your computer is set up to automtacially reboot on such an error.

  3. #3
    jimmck Guest

    Default Re: Does ZA automatically restart your computer?

    Thanks for responding.
    I checked and my system is NOT set to auto-reboot on a fatal error.
    So, do you know if ZA could be rebooting the machine because of some setting like the Windows auto-reboot?
    Thanks,
    Jim

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Does ZA automatically restart your computer?

    Hi!nope, as far as I know there are no settings in ZA that would allow forauto rebooting.Have you seen in windows event logs if there is any record of the error(s)?Start --> run --> type eventvwr --> double click on systemFax

    Click here for ZA Support
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  5. #5
    jimmck Guest

    Default Re: Does ZA automatically restart your computer?

    Thanks, I'll check that out.
    Jim

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