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Thread: pop ups

  1. #1
    hp1480 Guest

    Default pop ups

    Does anyone know how to stop these annoying pop ups ...i check the remember this action then allow so ans so the access the internet...however it always comes back...i have santa cruz sound software everytime i boot i get the orange popup ...i have checked deny,allow remember this ...and still it questions me...help

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: pop ups

    Hi!this sounds like a ZA corrupted database. ZA will not remember the settings...The best is to have a clean uninstall and reinstall of ZA. To clean uninstall follow closely the instruction in the link:http://forums.zonealarm.com/zonelabs...message.id=103Run a registry/system cleaner. Ccleaner is quite good utility (http://www.ccleaner.com/download/downloadpage.aspx?f=3) Re-download the installer from here (and do NOT use any download managers):http://www.zonelabs.com/zasuitedownload/ Install with default settings, do not alter them....Once rebooted manual update the antivirus/antispyware signature ('update now' under the antivirus/antispyware tab)After the update perform a full antivirus/antispyware scan.ZASS 7 comes with a new antivirus engine by Kaspersky, KAV AV does not play nice nice with many security tools. Please remove them before installing and install back (if you really need to) only when you see that ZASS is working as it should.Cheers,Fax

    Message Edited by fax on 05-28-2007 02:45 AM

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