My subscribtion to ZA Pro was up and I have been sick of NAV, so I decided to upgrade to ZASS and ditch Norton. I uninstalled Norton using Norton Removal Tool. Then did a clean uninstall of ZA pro 7.0.462. Then installed ZASS...then restored my backup settings. This went fine then I experienced 3 events:
1) In the ZA program, I clicked on the STATUS tab and the program froze...I had to reboot my PC2) After the reboot, I was looking at some advanced settings for ZA Antivirus...I clicked OK and again PC froze...had to do a cold re-boot.3) Had a problem updating virus defs...it finally did it, but said I had to reboot my PC for updates to take effect. Is this normal for the AV, or just due to the error?
Otherwise, I feel the upgrade went pretty well. Are these issues isolated or have others seen these?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite