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Thread: zonealarm toolbar

  1. #1
    pete_h Guest

    Default zonealarm toolbar

    Hi people new to this so can anybody answer this simple question please.How can i delete the zonealarm toolbar on my outlook express. Thanks in advance PETE

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Nov 2004
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    Default Re: zonealarm toolbar

    Hi!have you already tried (with outlook closed) to go to ZA email protection tab --> Turn OFF junk mail filter --> open outlook ?Fax

    Click here for ZA Support
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  3. #3
    pete_h Guest

    Default Re: zonealarm toolbar

    Hi Fax i might be a bit thick here but there is no junkmail filter in my zonealarm

  4. #4
    Join Date
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    Default Re: zonealarm toolbar

    Sorry but which version of ZA are you using?Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    pete_h Guest

    Default Re: zonealarm toolbar

    OPPS version 7.0.337.000 hope this makes sense

  6. #6
    Join Date
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    Default Re: zonealarm toolbar

    Nope, it does not?Go to your ZA icon in the tray --> right click --> about --> copy to clipboard --> paste it here...Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    pete_h Guest

    Default Re: zonealarm toolbar

    ZoneAlarm version:7.0.337.000
    TrueVector version:7.0.337.000
    Driver version:7.0.337.000

    hows this

  8. #8
    Join Date
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    Default Re: zonealarm toolbar

    Ok, you are using the free version....Well ZAfree7 comes with ZASS embedded... it will install unwanted and non-functional ZASS elements (e.g. antispam, right click AV)Did you tried the suite? You should not see the spam toolbar.See here: http://forums.zonealarm.com/zonelabs...p;message.id=1Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  9. #9
    pete_h Guest

    Default Re: zonealarm toolbar

    Hi Fax thanks for that i will try that but i paid for 2 years subscription so it should'nt be the free version

  10. #10
    Join Date
    Nov 2004
    Location
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    Posts
    17,290

    Default Re: zonealarm toolbar

    Hi!then you should probably know what you have paid for...Was it: Zone Alarm Pro? ZoneAlarm Antivirus, ZoneAlarm Antispyware, ZoneAlarm Security Suite?1. You should completely remove you current version following closely the instruction in the link below:http://forums.zonealarm.com/zonelabs...message.id=1032. Run a registry/system cleaner. ccleaner is quite good utility (http://www.ccleaner.com/download/downloadpage.aspx?f=3) 3. Re-download the installer from here, what said below is if youhave a license for ZoneAlarm Security Suite(and do NOT use any download managers):http://www.zonelabs.com/zasuitedownload/ 4. Install with default settings, do not alter them....Once rebooted manual update the antivirus/antispyware signature ('update now' under the antivirus/antispyware tab)After the update perform a full antivirus/antispyware scan.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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