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Thread: Cannot view ZA updates & system is really slow when updating

  1. #1
    bluejayuk Guest

    Default Cannot view ZA updates & system is really slow when updating

    Hello folks,
    I purchased ZA Pro via download on 02/June/07 and have been very happy with it, but, when ZA is updating, I can't open a box to view download progress & my system almost grinds to a halt.
    Help please,
    BJ

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Pro

  2. #2
    watcher Guest

    Default Re: Cannot view ZA updates & system is really slow when updating

    Dear bluejayuk:

    I'm not sure what you mean. I have ZAPRO as well and when I click Check for Update in Overview panel, Preferences tab, or Anti-spyware panel, Main tab, the Update Progress dialog box displays in the upper left corner of my screen, complete with a progress meter and a display message area.
    For program updates, it displays, System up to date, once updates are installed or if no updates are available. For spyware definition updates, it displays, Anti-spyware Update complete.

    WATCHER

  3. #3
    bluejayuk Guest

    Default Re: Cannot view ZA updates & system is really slow when updating

    Dear watcher,
    Thanks for that, I have found the update dilogue box and checked for updates as a test, the system is up to date at the moment(it took seconds). The next time I notice the white arrow pointing to the "Z" in the task bar, I will check the update box and just check to see how long it takes to download the info. If it seems to be taking a long time, I will contact Zonelabs direct.
    BJ

  4. #4
    watcher Guest

    Default Re: Cannot view ZA updates & system is really slow when updating

    Dear bluejayuk:

    That white arrow on the Notification Area icon will stay there until you click Close on the Update Progress dialog box, even if you are finished downloading and installing.

    WATCHER

  5. #5
    bluejayuk Guest

    Default Re: Cannot view ZA updates & system is really slow when updating

    Dear Watcher,
    Thanks for the info, I think I will go away & read the tutorial more fully.
    Please consider this post closed.
    BJ

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