Good evening from the UK
I'm sorry to ask this question again - looking through the forum, I found someone who had asked the same question, but when I went
to the link in the answer, it was deleted. I'd be very grateful for any help.
I installed Zone Alarm Internet Security Suite 2007 on my laptop (Windows XP) yesterday. Since then, my start up hangs on the blue "Welcome" page. My technique is to just turn the computer on and off again until I get through to the desktop (not very sophisticated, I know). Eventually I get through, but after a long wait I have to "reactivate" ZA (tell it I'm on a trusted site - I'm routing my internet via my boyfriend's connection). Shut down is also slow and painful.
After reading the advice on the forum, I have:Program control - changed from max to auto learn (is it safe to leave it like this permanently?)Privacy - all three buttons "off" (ditto?)Under "preferences",
I tried unticking the "Load at startup" box- this speeded it up, but I got in a real mess trying to activate ZA once I was in
Does anyone have any other suggestions? Sorry, it must be clear from this that I'm a complete noviceBest wishes
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite