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Thread: Webpage problems

  1. #1
    suewally Guest

    Default Webpage problems

    I keep getting problems with 'Webpage cannot be displayed' - intermittently.
    However, when this happens, Outlook Express still works fine.
    I have tried Technical Support, but I am not a Computer Wizard and cannot work out some of the remedies.
    It stated to 'Update' Zone Alarm, but when I did that I got 'Webpage cannot be displayed' again.
    I am running ZoneAlarm version 7 'Free'.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Webpage problems

    Chabge the update from automatic to manual in the ZA.

    Please make sure this is done in the ZA:

    1. Go to Run type in command, hit OK, and type ipconfig /all then press enter. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side
    2. In ZA on your machine on the Firewall>Zones tab click Add and then select IP Address. Make sure the Zone is set to Trusted
    3. Click OK and then Apply for each one.
    4. The loopback must be listed as Trusted. It has the address of 127.0.0.1
    5 The Generic Host Process or the svchost.exe listed in the Program list must have both Trusted and Internet access and it must have server rights for the Trusted Zone, but not the Internet Zone.

    http://zonelabs.donhoover.net/dnsdhcp.html

    http://www.microsoft.com/resources/d....mspx?mfr=true

    Then reboot.
    Cheers,
    Oldsod
    Best regards.
    oldsod

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