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Thread: Zone Alarm problems with Vista

  1. #1
    rickasaurus Guest

    Default Zone Alarm problems with Vista

    I recenty installed the new "Vista compatible" Zone Alarm Security Suite on my new laptop running Vista Business. Since
    the installation my system has been running like a dog! The network often drops out and requires restart of the pc, which often wont shut down or takes 10 minutes or more to shut down. In desperation I uninstalled Zone Alarm and reinstalled McAfee which had been running fine before, and now all the problems have disappeared. I prefer to use Zone Alarm as it worked fine on XP, but with Vista it is a big problem.
    Any solutions, or is a Zone Alarm upgrade in the wings?Rick

    Operating System:Windows Vista Business
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Zone Alarm problems with Vista

    When the ZA was usued, did you do something like this?

    1. Go to Run type in command, hit OK, and type ipconfig /all then press enter. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side
    2. In ZA on your machine on the Firewall>Zones tab click Add and then select IP Address. Make sure the Zone is set to Trusted
    3. Click OK and then Apply for each one.
    4. The loopback must be listed as Trusted. It has the address of 127.0.0.1
    5 The Generic Host Process or the svchost.exe listed in the Program list must have both Trusted and Internet access and it must have server rights for the Trusted Zone, but not the Internet Zone.

    http://zonelabs.donhoover.net/dnsdhcp.html

    http://www.microsoft.com/resources/d....mspx?mfr=true

    Another point ad important one. After the McAfee was uninstalled did you use the correct McAfee removal tools to properly clean the PC?
    McAfee uninstalls leaves behind many remmants and only the removal tools will do a proper cleanup.

    http://download.mcafee.com/products/...tches/MCPR.exe

    http://download.mcafee.com/products/...leanupTool.exe

    Cheera,
    Oldsod
    Best regards.
    oldsod

  3. #3
    rickasaurus Guest

    Default Re: Zone Alarm problems with Vista

    Thanks Oldsod, I will try your recommendations.Rick

  4. #4
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Zone Alarm problems with Vista

    You are welcome, rickasaurus

    Oldsod
    Best regards.
    oldsod

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