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Thread: ZA blocking system time synchronization via internet

  1. #1
    tekncl_kwestyn Guest

    Default ZA blocking system time synchronization via internet

    How can I allow the time clock to access the internet and synchronize the time?
    I see where ZA has blocked this from happening in the Alerts and Logs area under Progam access, but I don't see a place to allow it to happen or to unblock it.

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    zaswing Guest

    Default Re: ZA blocking system time synchronization via internet

    Hi! You will not see it in the programs list. It's run by svchost service. When you get an alert, you can allow it and ask ZA to remember the answer.

    If you could list the IP addresses ZA shows in the alert log, someone might pinpoint a problem whereby, perhaps, you're not going to a legitimate (safe) time server. Just a thought. Here are two good ones:
    time.nist.gov
    time-a.nist.gov

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: ZA blocking system time synchronization via internet

    Hi!Windows time servers suffers from time out... ZaSuiteUser suggested good replacement for time server... I have no problem with time-a.nist.gov.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    tekncl_kwestyn Guest

    Default Re: ZA blocking system time synchronization via internet

    I finally got it to work using the time-a.nist.gov server last week, but
    today of course, it times out. So, I'm not sure what's going on there.
    I set it to automatically synchronize the time every so often, but ZA is blocking that action. I wonder if I could put the IP address of those time servers in the trusted zone?

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: ZA blocking system time synchronization via internet

    Hi!nope, ZA does NOT block it...Its a time server issue... try again and it will work.There are other time servers you can use depending on the location... try others and find the most stable.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    tekncl_kwestyn Guest

    Default Re: ZA blocking system time synchronization via internet


    <blockquote><hr>fax wrote:
    Hi!nope, ZA does NOT block it...
    Its a time server issue... try again and it will work.There are other time servers you can use depending on the location... try others and find the most stable.
    Cheers,Fax
    <hr></blockquote>Uh.... actually, when I go into the &quot;Alerts and Logs&quot; area I see two instances where ZA has blocked an outgoing action by svchost.exe originating with my IP address, and the DNS destinations are &quot;time.nist.gov&quot; and &quot;time-a.nist.gov&quot;.
    Sure looks like it's blocking the action to me. If not, what is ZA doing?

  7. #7
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: ZA blocking system time synchronization via internet

    Yes, but its due to delay in response... this is a know issue of time servers...Just find a server that works for you and stay with it.Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  8. #8
    aew Guest

    Default Re: ZA blocking system time synchronization via internet

    I have the same problem with v7.0.337.000.
    If I turn the firewall off, either of the servers XP Home allows, time.nist.gov or time.windows.com, work.
    I think its a time-out all right, caused by ZA blocking SNTP protocol, or maybe the port, I don't know which, but I'd sure like it fixed.
    I'd like to run a time check weekly.
    Al Weinstein

  9. #9
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: ZA blocking system time synchronization via internet

    Hi!Nope, its server issue... and behavior changes according to your local conditions... sometime it will connect without ZA and sometimes, if you insist, it will syncronise even with ZA.Just change server to "time-a.nist.gov" and it will syncronise without problems.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  10. #10
    aew Guest

    Default Re: ZA blocking system time synchronization via internet

    Nope, not
    the usual
    server issue!
    I found another thread where someone said he got synchronized by using Trusted Zone, so
    I tried that.
    I got it to work with all three addresses by adding them to my Trusted Zone.
    Before each was added, it didn't work; as soon as each was saved in the Trusted Zone, it worked.
    I still think that ZA doesn't like the SNTP protocol or the port, but it allows the traffic through the Trusted Zone.
    BTW, the sites are the two that came with XP Home and the one which you suggested I add:

    time.windows.com

    time.nist.gov

    time-a.nist.gov
    I added the &quot;time-a&quot; site to Windows using regedit to
    add a string named 3 with a value of the website name to
    HKEY_LOCAL_MACHINE\SOFTWARE\Windows\CurrentVersion \DateTime\Servers\.
    They all work now.

    Alan

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