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Thread: False Positive in Zone Alarm Pro

  1. #1
    konstantin Guest

    Default False Positive in Zone Alarm Pro

    Hello!

    For several weeks already Zone Alarm Pro falsely identifies our own program (True Sword) as "fraudtool.win32.truesword.a". We request investigation of this issue and removing our program from your database as soon as possible.

    Should you have any questions or need additional information, we are ready to give you all necessary details. Forward thanks for your attention to this problem.

    I 'm posting this request to your forum as I dind't find any appropriate place on your web site where I can request database issue investigation nor have I found any appropriate contact info.

    Best regards,
    Konstantin Artemev
    Manager of Security Stronghold Company
    www.SecurityStronghold.com

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Pro

  2. #2
    forum_moderator Guest

    Default Re: False Positive in Zone Alarm Pro

    Hello,If you wish to report a possible false positive with our anti-spyware then you must do it from this page only. We don't take requests or check status of reportsfrom the forum or from support channels at all.http://smartdefense.zonealarm.com/tm..._reporting.jspForum Moderator

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