I did some searching and came across a similar problem and the user was told to update to the latest build (408). I did but I still have the problem. ZAP basically updates (the systray icon has the little arrow and the tooltip that
pops up says something like "ZoneAlarm Pro - update is running"
and I can't use my system at all. The only thing that works is the mouse. If I try clicking on things, nothing happens, but as soon as the update stops, everything I tried opening opens. Today it tried updating 3 times and each time it rendered my system useless for about 45 minutes to an hour EACH TIME. I've turned off automatic updates for now but if there's anything else I can do (other than uninstalling ZAP completely) that would be great.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro