Hello All ZASS users,
Please forgive my inexperience, but I am very new to ZA and am trying hard to get the hang of it by myself.
One major problem is that I cannot open certain attachments sent to me through email - even though I know they are safe (e.g. messages from my family and especially email attachments from my uni which relate to my study). I expect I have to "uncross" something in the programs section but am not sure and don't want to do the wrong thing. Can anyone advise me please?
Also, ZASS freezes after it has done a (17hr!)scan. I have to restart my computer to get it working properly again. Is there something wrong?
My computer is very new (Intel(R)Core(TMz)CPU, firstname.lastname@example.orgGHz, 1.87GHz, 2.00GB RAM, if that means anything to anyone and I am running Windows XP Home OS and have no other security program opreating apart from ZASS.
I'd appreciate any helpful advice as I'm particularly in a jam over my uni emails.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite