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Thread: 462 installation issue

  1. #1
    idccjoe Guest

    Default 462 installation issue

    Questions installing the final "public" .462...
    Having had a good results after my trial of the .462 beta, I now want to
    try the final public version before leaving ZASS for a better security suite.
    When attempting the download, I am getting conflicting messages.
    One says that I am required to uninstall the beta version first.
    Following these instructions, I then receive a message that I am not required to uninstall, but merely install the new version over the old.
    Please clarify.
    Also I want to remove all traces of the troublesome .408 after installing the .462.
    What's the best way to do this?
    Thanks, Jo11-26-2007 12:28 PM

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    dr Guest

    Default Re: 462 installation issue

    I've used ZoneAlarm nearly from the get-go and I'll give you my #1 rule to success: When prompted, always do a clean install.

  3. #3
    Join Date
    Apr 2004
    East Coast of Florida - Lightening/Shark Bite Capital of the World

    Default Re: 462 installation issue

    Hi DR,YES, You are Very Correct, as that is the only way I have ever done it. CLEAN INSTALL. But, there will be many that will argue about this precedure, but this is the way I do it and Never Ever had an issue with ZA. Thank you very much for helping this member out with their question and have a Great Day!SlyFox

  4. #4
    idccjoe Guest

    Default Re: 462 installation issue

    I agree, and have done clean installs in the past.
    I beta tested the .462 and now want to upload the public version, but have run into a roadblock...hence my question.

  5. #5
    dr Guest

    Default Re: 462 installation issue

    Try this. Uninstall the current version, delete the ZoneLabs folder from your System32 directory and reinstall the new version.

  6. #6
    forum_moderator Guest

    Default Re: 462 installation issue

    Best uninstall procedure to follow as long as you don't mind loosing a few settings. This almost guarantees trouble free installation.Click Start - Click Run - In the Open dialog box copy and paste the following:"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean(this works only if you installed initially to the default drive C: and the za uninstaller is still present on your system)Follow all prompts and then system will reboot.Now your ready for a new installation.Forum Moderator

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