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Thread: Problems loading Webkinz site after latest upgrade of zone alarm

  1. #1
    kgbigticket Guest

    Default Problems loading Webkinz site after latest upgrade of zone alarm

    Hello,

    After loading the latest update to ZoneAlarm I am having problems launching a website called WEBKINZ. It worked fine until the newest version and I have tried to tweak settings and add to list of approved sites and allowed everything and it will still not let me login to the site. I just get a blank screen. If I disable ZoneAlarm I get in with no problem. Please help before my kids drive me nuts!!!

    Security Suite version:7.0.462.000
    TrueVector version:7.0.462.000
    Driver version:7.0.462.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.82
    Anti-virus signature DAT file version:931334469
    Anti-spyware engine version:5.0.187.0
    Anti-spyware signature DAT file version:01.200711.2935
    AntiSpam version:5.0.6.8903

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    findley Guest

    Default Re: Problems loading Webkinz site after latest upgrade of zone alarm


    <blockquote><hr>kgbigticket wrote:
    Hello,

    After loading the latest update to ZoneAlarm I am having problems launching a website called WEBKINZ. It worked fine until the newest version and I have tried to tweak settings and add to list of approved sites and allowed everything and it will still not let me login to the site. I just get a blank screen. If I disable ZoneAlarm I get in with no problem. Please help before my kids drive me nuts!!!

    Security Suite version:7.0.462.000
    TrueVector version:7.0.462.000
    Driver version:7.0.462.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.82
    Anti-virus signature DAT file version:931334469
    Anti-spyware engine version:5.0.187.0
    Anti-spyware signature DAT file version:01.200711.2935
    AntiSpam version:5.0.6.8903

    Operating System:
    Windows XP Home Edition
    Software Version:
    7.0
    Product Name:
    ZoneAlarm Internet Security Suite

    <hr></blockquote>Welcome to the forum!

    Usually if you allow Mobile Code that will get you into sites that require logins.
    If you have already done that try this:For the site WEBKINZ:Go to Privacy Site listAllow Mobile Code, allow cookies, allow web bugs, allow private headerYou may have to add it to the trusted zone in the firewallAlso if you have not already, when you are trying to access sites turn on the privacy advisor and use it to figure out what the site needs to load correctly.
    Lastly some sites load better with IE than other browsers and vice versa.

    Regards,Findley

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