Hello. I've been using Zonealarm for years and have periodically encountered the problem of it preventing access to webpages, even though the settings show that nothing is blocked. This has frequently led me to have to shut off zonealarm to access the web and lessen the frustrations of those around me, as well as my own, at the expense of much needed security. I will try to give as much info as possible, if anything is unclear I can clarify.
Basically what I'm noticing during recent blockage of webpage access is a popup alert for generic host process. I always allow generic host processes access, but this one gets blocked on its own, and it appears to be trying to access a router. It also seems to happen randomly. Sometimes it allows access, sometimes it blocks, but most of the time it's blocked. The message is something like "firewall has blocked internet access to "192.168.1.1" (or whatever that router type addy is) and that generic host process is trying to access it. Also there is mention of "DNS" in the message. I'm not using a router and there is nothing being blocked in the "programs" list. It also still happens if i clear the "programs" list and manually set all the permissions again. If anyone knows off the bat what the problem is, I'd greatly appreciate some help, if not I can be more specific and post the exact message. Thanks.
Zonealarm Free 7.0 Windows XP Home (wouldn't allow menu choices on edit)
Message Edited by crashtest on 12-09-2007 01:31 PM