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Thread: UpdClient.exe incompatable with Microsoft Visual C+++

  1. #1
    referman Guest

    Default UpdClient.exe incompatable with Microsoft Visual C+++

    I have a new Vista pc, Home premium, with Zone Alarm Security Suite 7.1.078.000. I keep getting the message that page can not display because of partial incompatibility with Vista. The program path is system32\ZoneLabs\Updclient.exe. I tried changing from Auto update to manual. Even on manual, still get the message. When on manual, and I try to update manually, Internet Explorer displays a message access not available, problem with site or fire wall setting. Made sure program control for ZA was set to complete access. Any ideas??

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005
    Posts
    8,995

    Default Re: UpdClient.exe incompatable with Microsoft Visual C+++

    It is possible the ZA database has become corrupted and needs to be rebuilt.
    Do this:

    Boot your computer into the Safe Mode

    Navigate to the c:\windows\internet logs folder

    Delete the backup.rdb and iamdb.rdb files in the folder

    Clean the Recycle Bin

    Reboot into the normal mode

    ZA will be just like new with no previous settings or data


    (How to get into the safe mode)


    Cheers, Oldsod
    Best regards.
    oldsod

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