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Thread: Problem renewing Zone Alarm Security Suite

  1. #1
    johnscale Guest

    Default Problem renewing Zone Alarm Security Suite

    Is anyone having problems renewing their Security Suite subscription.
    I have logged on, selected the renewal option and put in my card details.
    However when I submit the payment (I have tried Visa and Switch/Solo) the website displays a page informing me "Sorry that page does not exist".
    I have tried renewing over the past couple of days and received this message on each occassion.
    I have reported this to Zone Alarm but was wondering if I was the only person getting this error?
    Many thanksJohn

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: Problem renewing Zone Alarm Security Suite


    <BLOCKQUOTE><HR>JohnScale wrote:
    Is anyone having problems renewing their Security Suite subscription.I have logged on, selected the renewal option and put in my card details.However when I submit the payment (I have tried Visa and Switch/Solo) the website displays a page informing me "Sorry that page does not exist".I have tried renewing over the past couple of days and received this message on each occassion. I have reported this to Zone Alarm but was wondering if I was the only person getting this error?Many thanksJohn

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE> to the Zone Alarm User Forum..Here is the Free Web-Link to Zone Alarm customer service.. www.zonealarm.com/csformIf you explain your difficulty renewing to them they can help you out..

    --------------------------------------------------------
    My XP Configuration:
    ZoneAlarm Security Suite version:7.0.462.000
    TrueVector version:7.0.462.000
    Driver version:7.0.462.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.82
    Anti-virus signature DAT file version:942708770
    Anti-spyware engine version:5.0.187.0
    Anti-spyware signature DAT file version:01.200801.3165
    AntiSpam version:5.0.6.8903

    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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