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Thread: ZASS and problems with burning a cd - get BSOD

  1. #1
    villager Guest

    Default ZASS and problems with burning a cd - get BSOD

    I am unable to burn a CD on my computer with ZASS and receive BSOD when CD put in burner.
    When I uninstall ZASS I can burn a cd.
    With ZASS installed, when I put a cd in the machine, I immediately
    get a
    BSOD which dumps memory and reboots machine.
    Switched from ZA Pro (ver. 7.0.462) to ZA Security Suite when license expired.
    ZASS and True Vector are both ver. 7.0.462 - latest version of product.
    Since the switch I have been unable to burn a cd.
    Have 2 desktops running XP and ZASS.
    Both have all microsoft updates and latest version of ZASS.
    Neither machine can create a cd.
    One machine has Intel chipset 965 and the other has Intel chipset 945.
    When I uninstall ZASS I can burn a cd;
    with ZASS installed I cannot.
    When ZAPro was installed on both machines, I could burn a CD on each machine.
    Any suggestions?

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: ZASS and problems with burning a cd - get BSOD

    Hi!weird problem... best you check directly with ZA Technical support at: www.zonealarm.com/tsform Post here if you find a solution....Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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