I have just purchased ZoneAlarm Internet
Security Suite (1 user for two years) and downloaded it on 10th January 2008.
Every morning when I log on I get the message that the ZoneAlarm Security Suite will expire in a matter of days and there is a continue trial button or buy button!
I am obviously pressing the continue trial
button as I have no other available security on my computer and I am not going to purchase the same product twice!
All I want to know is why has this happened and what urgent action can I take to corrrect this problem?
I made the move to buy this product as it was reccommended in the What PC
Magazine here in the Uk and it mentioned it was very compatible with Windows XP!
I have used Symantic products up to now and they and the company have proved to be a nightmare including customer service.
I am on this forum now because there is no other way of communicating for help unless I dial the US on
a premium rate number at an inconvenient time (Time difference)
I have tried emailing customer support but
the help system would not allow me to send my email as it said
my email addresses did not match and I would have to set up a new email address to contact (Something to
do with Spam filtering and spam blocking)
Wow what a farce to try and get some security and service, can anybody help with the problem I have please as I am at the end of my tether???
I do not want to end up paying
55 with no security at all and nobody to speak to about the problem, please someone help?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite