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Thread: Security Suite 7.01 [Vista] Hanging PC

  1. #1
    twobells Guest

    Default Security Suite 7.01 [Vista] Hanging PC

    Security Suite 7.01.068

    Hey All
    ZASS is increasingly slowing down my pc, so much so that applications are producing the 'not responding' message, this cannot go on.Prior to installing ZA the pc ran like a horse and unticking 'on-access' scanning returns my pc to near acceptable performance but that of course defeats the POINT of having a AV suite doesn't it?
    If anyone can advise me as to my root forward I'd really appreciate it.
    Angry and frustrated Daily Mail reader of Surrey [aka twobells]



    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Security Suite 7.01 [Vista] Hanging PC

    Hi!which version of ZA Suite are you using?I can't recognise any "Security Suite 7.01.068" in the list of released versions.Check that VISTA firewall is not active --> Control Panel --> Network sharing options --> Select the last element in the left column (Windows firewall) --> double check that windows firewall is OFF.If you have other security tools other than windows defender please remove them. Install back only if you see ZASS is working as it should.You can try the latest ZASS BETA(7.1.247.000) a lot of known issues have been fixed. (please note that ZASS beta are time limited)Here: http://download.zonelabs.com/bin/fre...vistabeta.html- On your current ZA Uncheck "load ZA... at startup" (ZA overview tab --> preferences tab)- Reboot the machine- Install the beta and choose the "clean" install optionCheers,Fax

    Message Edited by fax on 01-19-2008 02:25 PM

    Click here for ZA Support
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  3. #3
    twobells Guest

    Default Re: Security Suite 7.01 [Vista] Hanging PC

    Apologies, my current version is 7.01.078.000 [vista version of security suite]
    1: I checked that windows firewall was off prior to posting but should have mentioned it.2: Even opening this email application took time!3: With some trepidation I will try the beta.

    thanks v much.

    tb

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,467

    Default Re: Security Suite 7.01 [Vista] Hanging PC


    <BLOCKQUOTE><HR>twobells wrote:
    Apologies, my current version is 7.01.078.000 [vista version of security suite]1: I checked that windows firewall was off prior to posting but should have mentioned it.2: Even opening this email application took time!3: With some trepidation I will try the beta.thanks v much.tb
    <HR></BLOCKQUOTE> to the Zone Alarm User Forum..

    Sometime a Conflict with Zone Alarm by other Firewalls, Anti-Virus or other Resource hogging utilities can Slow your Computer..It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    If you would Describe your Computer Setup/OS and Version of Zone Alarm that you are having a problem with
    and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
    there are several very knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..Please provide as much detail and error messages etc. that you see on your ComputerMonitor.
    Please Right Click on the ZA Tray icon on the Lower Right and Click the "About" Option this will pop up a windows with all the Info about your Version Of ZA including the complete Version Number.. Click the "Copy to Clipboard" and Paste that information Here in the Forum by pressing the "CTRL-V" key..
    ---------------------------------------
    My Vista Configuration:




    ZoneAlarm Security Suite version:7.1.247.000
    TrueVector version:7.1.247.000
    Driver version:7.1.247.000
    Anti-virus engine version:3
    Anti-virus signature DAT file version:942960445
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200801.3175
    AntiSpam version:5.0.0.8843
    -----------------------------------------------------------------
    Second Computer
    Operating System: Windows Vista Home Premium
    Software Version: 7.1.247.000 (Vista)
    Product Name: ZoneAlarm Pro Beta
    Anti-spyware signature DAT file version:01.200801.3175
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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