Before I install Zone Alarm Internet Security (ZA IS), my system (AMD 2000+, 512 MB Dimm, Koolance Cooling System) runs fine; I can connect to the internet over my wireless network (RA Link RT2500 wireless NIC and Linksys WRT54GP2 Wireless G Broadband Router), and load and run programs.
Once I install ZA IS the system locks up at the desktop and will not perform any function that I have stated. An hourglass appears in the taskbar area, but when the mouse pointer is moved to the desktop area there is no hourglass, moving the mouse pointer back to the taskbar area the hourglass is still there and whatever is trying to load never loads. The start button locks up and I can only shut the system down by using the power button on
When I restart the system the same thing as stated above happens. The only resolution is to wipe the HDD and reload the OS and all other programs. I have done this reload 4 times. At present time the system is reloaded and working fine without ZA IS installed. I am very hesitant to install ZA IS anymore.
My wife s computer system (Intel 3.2 Dual Core, 1 GB Dimm, RA Link RT 2500 wireless NIC connecting to the same Linksys wireless router),
also runs ZA IS, but her system has not reacted like mine, though her system does have very slow boot time and very sluggish operating function.
The ZA IS software is provided by our IP (ZA IS version unknown at this time), so could that be a problem, or do we need more memory in both our systems? But, will increasing the memory only provide
a temporary fix, and will ZA IS continue to take up so much available memory to function that it will eventually be so much of a memory
hog that no increase of memory will ever please it?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite