ZA is driving me up the wall, it simply refuses to allow me to VPN out from my Home PC running windows Vista Ultimate (and no it's not Vista causing the problem, I will explain later).
When I turn my wife's laptop on (she's not running ZA) it does VPN out to the location I'm trying to connect to.
I uninstalled ZA completely today from my Vista machine, rebooted and low and behold I could VPN out, categorically it's ZA that is causing the problem.
Before I explain any further, yes I have ticked the box "Allow VPN Protocols", out of frustration I've also ticked "Allow uncommon protocols at high security".
This is what I've done to try and make it work with no success:-
Turn off ZA.
Disable ZA Firewall.
Added my Work public and private ip address's to the trusted zone.
Created a Expert rule to allow all traffic outbound to my office's public IP address.
In the Internet zone and Trusted Zone I've simply ticked allow all out now, i.e. DNS, ICMP etc.
I've added TCP port 1723 allowed out
Each of the above mentioned was a separate step on it's own, i.e. first
turn off ZA, try VPN, fails, turn ZA on again and turn of the ZA firewall, try VPN, still fails.
When I first uninstalled ZA today and tried to connect the only thing I could see in the logs was:-
Medium, Date, Firewall, ICMP (type:3/subtype:2) program = nothing, source is my IP source, destination is my Public ip address of the VPN gateway, Direction outgoing, action taken = BLOCKED !!!!!!!!!!!!!!!
Oh this sounds easy to fix, allow ICMP out, nope that didn't fix it, now it logs Action Taken "Allowed"
One thing that is highly noticeable is that I open up ZA to view the little Internet traffic monitor and as I click connect to my VPN the little red graph goes mad however nothing is logged, all I see in the logs is allowed ICMP outbound to the public address.
thing I've noticed is that in the help file it says when you connect to a VPN ZA will popup and ask you how would you like ZA to configure the VPN for you, with a fresh install of ZA I am yet to see this pop.
PLEASE HELP !!!!!!!!
This is my version of ZA:-Zone Alarm Security Suite version:-
7.1.248.000True Vector security engine version:- 7.1.248.000Driver Version 7.1.248.000
Windows Vista Ultimate
ZoneAlarm Internet Security Suite
Message Edited by MarkieSA on 03-09-2008 01:21 PM