So far have spend about 2 hours trying unsuccessfully
to get a correct install of Zone Alarm Internet Security Suite 2008 install.
So many problems...where to start. sigh
Insert the CD and the screen says to download updates BEFORE installing.
The link directs be to Zone's advert site asking me to purchase the software.
So I decide to ignore this and just proceed with the install.
All's well until...2.
"invalid license key".
I type in the stupid license key 20 times, with hypens, without hyphens, caps, lowercase, no success.
I they figure try signing out of the administrator-equivelent account I'm in and log in as THE Administrator account, tada license key success.3.
I start getting that Red Windows shield icon in the system tray saying virus protection is turned off.
I can't make it go away and Zone alarm doesn't give me any clues as what to do.
I guess I'll have to live with it.4.
I then go to the zone alarm's preferences/update screen to do a zone alarm update.
The update box pops up saying it is connecting to the update site, but after 15 minutes, nothing.
So I cancel and manually go to the zone alarm site and after a very confusing tech support webpage journey I finally find the latest update and download it.
I run it and get an error saying that it can't shutdown the True Vector service and that I should manuall shutdown any other true vector services.
True Vector? how the **bleep** do I know what that means.
I finally figure out to go to the Admin Tools Services utility and, ah, there is the true vector server.
But, it is already "stopped" so I can't turn it off. Sigh, another dead end =/5.
So I go the the tech support website dungeon and use the "instant support" option and digging down into the true vector help it says I should uninstall zone alarm, sigh, oh god
So this is where I sit.
I'm going to try another install and keep my fingers crossed.
I will never purchase Zone Alarm again.
I am so frustrated and unhappy right now with this garbage-ware.
I decided to not get McAfee this time and try Zone Alarm for the first time.
This experience has showed me WHOA! how big a mistake that was.
After just spending $49 I might just have to toss it in the garbage if this next install attempt doesn't work.
Fry's electronics doesn't take software returns, only exchange for the same software.
I switched out of McAfee this year because
a horrible record for virus detection.
I has never detected anything on any computer I've ever used it on.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite